Conditions of Use

Terms and Conditions About Us. reelfunfishing is a UK online fishing tackle shop that trades only within the UK. CONTACT info@reelfunfishing.co.uk Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. SPECIAL ITEMS We may ask you at any time when purchasing Knifes to prove your date of birth on a form of ID via a scanned copy sent by email. You also may have to agree your current age in a drop down box placed under a knife product when purchasing. This is compulsory when buying knife related products from our site. We hold no responsibility of the misuse of such items. Please note, that under the Offensive Weapons Act 1996, this product cannot be sold to anyone under the age of 18. Shipping And Handling UK Mainland - All orders are Insured and despatched via courier service - Shipping starts from 6.99 for orders that total up to 20kg, where after shipping costs will increase Rods are dispactched by a Courier due to there length, Please allow between 2-5 days for delivery. Rods are sent out on a flate rate charge of 10 Orders usually dispatched in less than 24 Hours (Terms) see below. Only applies if ordered before 10am Monday-Thursday. Excludes Rods and any heavy or large items that require a courier service this is due to variable pick up times. However we aim to dispatch at the quickest possible time. Subject to current stock and availability. Excludes items/goods specially ordered in and all spare parts. Excludes Weekends, and Bank Holidays. This in the event will aim to dispatch the next working day. At peak times this service may become unavailable for a short period of time. Not applicable to payments made by cheque. Delivery Schedule Typically 2 - 5 working days for Registered Delivery, depending on your location in the United Kingdom. Please note that although we are not responsible for Items Lost or Delayed by the Post Office we will, in the event on confirmed non-delivery, replace the goods but only 14 days after despatch (Which is the earliest a claim can be made with the Post Office). Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges The prices shown for all items are the final prices payable. All VAT due is paid by reelfunfishing before shipping, so the price listed is the only price payable. No further import duties or tax will be levied. Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. We will refund you on the return of goods to reelfunfishing All goods must be returned un-damaged and un-used We do not cover return Postage Charges Reaching Us If you need to reach us, please email us using the link on the store page Privacy Policy We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information if you prefer and we will certainly not pass your information onto any third party without your prior permission. We release account and other personal information when we believe release is appropriate to comply with the law. We do not enter into purchase agreements with persons under the age of 18, you may purchase from reelfunfishing.co.uk but only with the involvement of a parent or guardian. Payments details such as credit and debit cards are handled through a secure server. Returns Policy You may cancel an order within 7 days of delivery for a full refund should you wish. You will however, be liable for shipping costs unless the return is due to our error. Please note that we are unable to exchange items unless they are damaged, defective, or incorrect. This also includes the item or items supplied in the original manufacturers packaging and it has not been opened. Refunds will be issued to the original purchaser card and cannot be transferred to a third party account. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
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